METRICS FOR MANAGEMENT
Review of quality assessment tools for family planning programmes in low- and middle-income countries
Journal Article | Health Policy and Planning | March 2016
A Health Policy and Planning literature review by Andrea Sprockett to identify and assess 20 widely used public domain quality assessment tools with existing or potential application in clinic-based family planning programmes. Tools were assessed to determine the type of quality components assessed, divided into structure and process components, level of application (national or facility), health service domain that can be assessed by the tool, cost and current use of the tool. Tools were also assessed for shortcomings based on application in a low- and middle-income clinic-based family planning programme, including personnel required, re-assessment frequency, assessment of structure, process and outcome quality, comparability of data over time and across facilities and ability to benchmark clinic results to a national benchmark.