Our Mission:

To create evidence-based and standardized performance measures to improve health services in low-and middle-income countries.

Who we are:

Metrics for Management (M4M) is a 501(c)3 nonprofit organization, created with a vision to establish common metrics and the tools to apply them in order to enable governments and NGOs alike to measure what matters and better serve those in need.  M4M designs, promotes, and standardizes performance measures in health service delivery to improve health outcomes and wellbeing in low- and middle- income countries. Learn more about our Team.

The need:

The international health community — doctors, nurses, community health workers, clinic managers, NGOs, governments, and funders — strives to provide quality healthcare. Despite the dedication of these individuals and organizations to improve their work and the health of the communities they serve, they are missing critical opportunities to do so for lack of standardized, easy-to-use, and evidence-based metrics. Although health systems and data collection are steadily improving in low- and middle-income countries, the translation of better information into better performance has been slow. Metrics for Management aims to fill the global gap in actionable performance measurement, creating affordable, replicable, and reliable health metrics. Using our performance measures strengthens program management, improves health service delivery, and ultimately, achieves better health outcomes. Learn more about our History.

Our expertise:

Metrics for Management transforms how health facilities, health service NGOs, and local government agencies measure and improve the services they provide to communities worldwide through innovative performance metrics and tools. We identify the need for new or adapted measures, develop evidence-based metrics through collaborative stakeholder workshops, prototyping, testing, and refining, and freely disseminate the resulting metrics for widespread adoption. Learn more about our Services.

Our method:

We employ a rigorous 7-step process to design and develop performance measures that are standardized, validated, accurate, easy to use, and built with the end-user in mind. We then help users collect the data they need to understand their health care delivery and to make service adjustments to improve the health of their communities. Learn more about our Method.

Insight Metrics, LLC:

Our sister limited liability company (LLC), “Insight Metrics” was founded in 2018. Learn more about the LLC.