Services

Services

OUR SERVICES

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We provide a comprehensive consulting service for your performance measurement needs.

M

etrics for Management uses a consensus process to develop global metrics and works one-on-one with its partners to create metrics tailored to their specific goals. Leveraging the public health expertise of our staff—particularly in health systems strengthening, health service delivery, primary health care, and epidemiology—we help providers collect, analyze, and visualize their results to pinpoint where they are excelling and where they are falling short.

Understanding that our partners work in different settings, populations, and contexts, Metrics for Management creates metrics that reflect the realities of working in low- and middle-income countries. We are thoughtful about how each of our partners will engage with and use the metrics, and purposefully keep their unique goals top-of-mind as we work together to create a custom-made development and implementation process.

We have the expertise to design and implement leading-edge performance metrics that support evidence-based health service delivery, local ownership of results, and sustained health impact.

Our Services:

 

Metrics for Management develops and promotes the adoption of measurement indicators and tools for use in the management of health facilities, health service NGOs, and local governmental administrative agencies.

Metrics for Management believes that for a measure to be effective, it must be meaningful to the end-user. We begin any collaboration with a comprehensive requirements gathering exercise. Working together, we map out how the current users interact with the collected data. This analysis helps us understand what data are currently used, what data are needed, and any challenges the end-users have had to date that need to be addressed.

To encourage organization-wide use of the new metrics, we offer tailored toolkits as well as training and dissemination support. If a measure is new or untested, we will conduct additional analysis to ensure it is meaningful and useful to a broad audience.

Why Partner with M4M? The Case for Outside Expertise in Performance Measurement

In Building Capacity to Measure and Manage Performance, the Bridgespan Group cites the early engagement of outside expertise as a key factor in M&E success:

“A common mistake [of the organizations studied] was waiting too long to turn to outside expertise…[which] can be critical in helping organizations develop their measurement approaches, in particular, deciding which specific indicators to track, what data collection methods to use, how frequently to collect data, and how to report and communicate results. With seemingly unlimited possibilities, organizations can save considerable time in the long run by getting clear upfront on what the research has to say about the best ways to measure and use results.” 

Contact Us

Contact us to learn how Metrics for Management can help you use targeted, accurate, and measurable data to expand and improve your services.